Last Updated: March 12, 2025
DERMASURI Privacy Principles
DERMASURI takes your privacy seriously. The following principles guide our treatment of your personal information:
- We value the trust you place in DERMASURI when sharing your personal information with us.
- We strive to be transparent with you about what personal information we collect, what we do with it, and to whom we disclose it.
- We endeavor to work with you to address your concerns about how we use your personal information.
- We strive to take steps designed to secure your personal information and reduce the risk it will be misused.
SCOPE
This Privacy Notice (“Notice”) describes how DERMASURI INC. (“DERMASURI,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information in connection with our websites, mobile applications, and other online services which link to or display this Privacy Notice (collectively, the “Platform”); our in-person interactions with you (e.g., at an in-person event, etc.); and our other interactions with you (collectively, the “Services”). This Notice is not, however, a contract and does not create any legal rights or obligations.
When we use the term “personal information” in this Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household. It does not include aggregated or de-identified information that is not reasonably capable of being associated with or linked to you.
CALIFORNIA NOTICE AT COLLECTION
We collect the categories of personal information (as defined in the California Consumer Privacy Act of 2018 (CCPA)) listed in the table below.
Category of Personal Information Collected |
Sold or Shared |
Identifiers, including names, shipping addresses, email addresses, online identifiers, IP addresses, account names, and other similar identifiers (e.g., social media identifiers). |
Yes |
Personal information categories listed in the California Customer Records statute, including names, addresses, telephone numbers, and credit and debit card information. |
No |
Protected classification characteristics under California law or federal law, including age and sex/gender expression. |
No |
Commercial information, including items purchased, obtained, or considered and other purchasing or consuming histories or tendencies. |
Yes |
Internet or other electronic network activity information, including internet browsing history, search history, and information regarding interactions with the Platform and advertisements. |
Yes |
Geolocation data, such as IP location. |
Yes |
Audio, electronic, visual, or similar information, such as phone call recordings (where permitted by law). |
No |
Inferences, meaning inferences drawn from any of the information in the above-listed categories of information. |
Yes |
Sensitive personal information, including log-in information in combination with passwords and information concerning individuals’ health. |
No |
As further described in the “How We Use Personal Information” section below, we generally collect and use the above-listed categories of personal information to provide and manage the Platform and the Services, to process and fulfill your orders, and as otherwise necessary to support and market our business.
As noted in the table above, we “sell” or “share” (as these terms are defined in the CCPA) certain categories of personal information, and you may exercise your right to opt out of such disclosures by clicking “Do Not Sell or Share My Personal Information” in the footer of our website and following the instructions on the window that pops up. Alternatively, where available, you may choose to enable an online tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). When detected, we will process such a signal as a request to opt out.
We retain each category of personal information that we collect for as long as necessary to fulfill the purposes described in this Notice, including to satisfy legal or reporting requirements.
More information about our information handling and privacy practices and a description of your legal rights can be found in the “California Privacy Rights” section below.
COLLECTION OF PERSONAL INFORMATION
Depending on how you interact with us and the Platform, we may collect a variety of information, including:
- Contact Information, including your name, mailing/shipping address, telephone number(s), and email address.
- Payment Information, including your credit/debit card information and billing address.
- Shopping History, including information about the items you viewed, added to your cart, purchased, or returned.
- Information You Post, including information that you provide when using the Platform’s posting feature(s) and any other information that you choose to make public on the Platform. Please note that we cannot control the actions of third parties who may have access to or collect information you choose to make public.
- Social Media Information, including information that you post on our social media pages, your social media profile information, and information posted on your social media page(s).
- Information You Submit, including photos, videos, and other user-generated content that you choose to provide when you send us a message through the "Contact Us" page, any chatbot, or similar features on the Platform; information that we collect when you enter a promotion; and other information that you choose to provide during your interaction(s) with us .
- Audio and Visual Information, including call center recordings and call monitor recordings, and voicemails. For example, if you call into our customer support center or speak to a skincare specialist, then we may record your calls for quality assurance purposes.
- Demographic Information, including your birthdate, age, gender, and zip code as well as information relating to your lifestyle routine, interests, and shopping behavior.
- Health and Medical Information, including information about your health status, information related to your physical health condition, or information about your diagnosis by a health care professional that you voluntarily share with us (e.g., when you complete a quiz, use our assessment tools, speak with one of our skin specialists or customer service representatives, or contact customer support to report a product issue).
- Device and Browser Information, including your device type, browser type, operating system name and version, device identifier(s), and IP address.
- Location Information, including your approximate location derived from your device’s IP address. If you are using any of our mobile applications, please note that we may collect your personal information at any time the app is running in the foreground (i.e., fully visible on the screen) or in the background (i.e., not the focus on the screen). For more information about your options related to the collection of your location information, see the "Your Choices and Legal Rights" section below.
- Log and Usage Information, including the date and time you access the Platform, the site you came from and/or the site you visit when you leave the Platform, the frequency with which you access and use the Platform, the pages that you navigate to, the links that you click, and other information about your interactions with the Platform.
SOURCES OF PERSONAL INFORMATION
We collect your personal information in the following ways:
- Directly From You. When you visit and use the Platform or otherwise interact with us, we collect the personal information that you share with us. In particular, we collect personal information directly from you when you:
- Register for an account on the platform.
- Purchase products or services through the Platform.
- Sign up to receive marketing and promotional communications from us.
- Request a sample from us.
- Join a loyalty, rewards, or similar program or club administered by us.
- Participate in one of our promotional sweepstakes, contests, surveys, or focus groups.
- Use any of the services and features available on the Platform.
- Use a Platform feature such as taking a quiz or engaging with one of our analysis or assessment tools.
- Provide us with feedback or submit a request to our Consumer Service team.
- Interact with our social media pages.
- Interact with us in-person (e.g., at an in-person event, etc.)
- Through Automated Means. When you access and engage with the Platform, we automatically collect information about your browser, device, and activity, including when you:
- Install and use our mobile apps.
- Visit and navigate the Platform on any device.
- Enable location-based features on the Platform.
- Click on sponsored links, social media advertisements, or third-party advertisements.
We (and our partners) may also use cookies and other similar tracking technologies (e.g., pixel tags (or web beacons) and software development kits (SDKs)) to collect information automatically when you use the Platform. The information collected may include details about your behavior on the Platform, including how you move and scroll through the Platform, your keystrokes, the links you choose to click, and how you interact with forms. These technologies may also be used to collect information about you over time and across different websites, mobile apps, and devices.
For more information about our use of cookies and other tracking technologies, please refer to the “Tracking Technologies, Interest-Based Advertising, and Analytics” section below.
- From Third Parties. We may receive your personal information from other sources. Our third-party sources may include:
- Our business partners, including companies that co-sponsor our promotions.
- Our analytics and advertising partners, including online advertising networks and analytics providers.
- Social media platforms, including Facebook, Twitter, YouTube, Pinterest, Snapchat and Instagram. The information we receive from any social media platform is dependent upon its policies and your settings on that platform.
- Third-party sites, including those that allow you to integrate your third-party account with your account with us.
- Other individuals (e.g., your family, friends, or other personal contacts) who provide your personal information to us because they think you may be interested in our products and services or they want to share a product or service with you.
- Other companies that provide personal information to supplement what we already know about you, including data aggregators. Certain third parties might link your name or email address to other information they have collected,such as your past online/offline purchases and your online usage information.
Please note that we may combine personal information that we receive from various sources. For example, we may combine:
- Personal information that we collect from you offline with personal information we collect from you through the Platform.
- Personal information that we collect from the different devices you use to access the Platform.
- Personal information we receive from third parties with personal information we already have about you.
We use, disclose, and protect combined personal information as described in this Notice.
HOW WE USE PERSONAL INFORMATION
We may use your personal information in the following ways:
- To Provide and Manage the Platform and the Services. We use your personal information to provide, administer, and manage the Platform (and its features) and as otherwise necessary to provide the Services and to operate our business.
- To Process and Fulfill Your Order(s). Where applicable, we use your personal information to process and fulfill your orders and requests for our products or services. We may also use your personal information to process your returns or inform you of any product recall.
- To Identify Usage Trends and Make Improvements. We use your personal information to understand how you use the Platform and identify usage trends. We also use your personal information to identify issues, test new features or changes in our features, and improve the Platform, the Services, and our products.
- To Understand Your Interests and Personalize Your Experience. We use your personal information to help us understand which parts of the Platform and/or which of our products are of interest to you. We also use your personal information to customize or personalize your experience with us.
- To Communicate With You. We use your personal information to communicate with you about your account or our relationship; to respond to your submissions, requests, and inquiries; and to request information or feedback from you. We may also use your personal information to invite you to participate, and communicate with you about your participation in sweepstakes, contests, surveys, or focus groups administered by us or on our behalf. Additionally, from time to time, we may use your personal information to send you important updates and communications about this Notice and/or other applicable terms and conditions.
- To Determine Your Eligibility. We may use your personal information to verify your identity or determine your eligibility for some of our products, services and promotions. For example, this may include verifying your age, date of birth, and state of residence.
- To Send You Marketing and Promotional Communications. We use your personal information to send you communications (including via email, text message, and push notification) and other materials with information about new products and features and special offers. These communications and materials might be third-party offers or products we think you might find interesting. Details on how to exercise your choices with respect to marketing and promotional materials and communications from us can be found in the “Your Choices and Legal Rights” section below.
- To Conduct Research and Analytics. We use your personal information to help us (and our service providers and partners) conduct research and analytics and to otherwise measure the effectiveness of the Platform’s content and our online and offline marketing and advertising efforts.
- To Engage in Interest-Based Advertising. We and our third-party partners use personal information gathered across multiple websites, devices, or other platforms to serve you relevant advertising on the Platform or on other online services across the devices you may use. Details on how to exercise your choices with respect to interest-based advertising can be found in the “Tracking Technologies, Interest-Based Advertising, and Analytics” section below.
- To Maintain Security and Prevent Fraud. We use your personal information to help monitor and maintain the security and integrity of the Platform as well as our systems and networks. Additionally, we use your personal information to detect; prevent; investigate; and protect you, our business, and others from fraud, unauthorized transactions, and other unlawful or unsafe activity.
- To Satisfy Our Legal Obligations. We use your personal information to comply with applicable law and respond to lawful requests and communications from law enforcement authorities and other government officials.
- To Carry Out Sales and Business Transactions. We may use your personal information in connection with the evaluation, negotiation, and/or completion of a business transaction (e.g., a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets), whether as a going concern or as part of any bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred or is otherwise relevant to the evaluation, negotiation, or completion of the transaction.
- As Otherwise Permitted, Necessary, or Appropriate. We use your personal information as otherwise described in this Notice or as explained to you at the point of information collection. We will also use your personal information at your direction or with your consent. Finally, we will use your personal information as we believe necessary or appropriate to protect our rights, privacy, safety, property, and/or those of others.
HOW WE DISCLOSE PERSONAL INFORMATION
In connection with one or more of the purposes outlined above, we may disclose personal information from each of the categories of information described in the “Collection of Personal Information” section above to the following categories of third parties:
- Our Affiliates. We may disclose your personal information within the network of affiliates and applications for purposes consistent with this Notice and other business and operational purposes.
- Other Users of the Platform. We disclose your personal information to other individuals who visit and interact with the Platform. For example, we may display the personal information you post using the Platform’s features. We may also display publicly on the Platform the personal information you submit in connection with a promotion.
- Our Service Providers. We disclose your personal information to service providers who perform services on our behalf. For example, this may include merchandise vendors and payment processors. It may also include companies that send emails on our behalf or help us operate the Platform or provide the Services. Our service providers are restricted in their use of personal information that we disclose to them.
- Our Business Partners. We disclose your personal information to other companies with whom we partner to offer products and services and carry out other related activities. For example, we may disclose your personal information to a third party that co-sponsors a contest or promotion. We may also disclose your personal information to third parties whose products or services may be of interest to you.
- Our Research Partners. We disclose your personal information to our research partners, including those that perform surveys or research projects in partnership with us or on our behalf.
- Our Analytics Partners. We disclose your personal information to our partners that assist us in performing analytics and help us measure the effectiveness of the Platform’s content and our online and offline marketing and advertising efforts.
- Our Advertising Partners. We disclose your personal information to third parties for advertising purposes, including social media platforms, third-party advertising networks, and other parties that assist us in serving and optimizing our advertisements.
- Relevant Third Parties in Connection with Business Transactions or Reorganizations. We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, financing, or sale of all or a portion of our company assets. If another entity acquires us or any of our assets, personal information that we have collected may be transferred to such entity and its advisors leading up to and/or following the transaction. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, personal information that we hold may be considered an asset of ours and may be sold or transferred to third parties.
- Competent Governmental and Public Authorities. We disclose your personal information as necessary pursuant to a court order or subpoena or to cooperate with a government agency or investigatory body request.
- Other Parties. We disclose your personal information to other parties at your direction or with your consent. If you are the winner of a sweepstakes or other contest, we may also disclose your personal information to anyone who requests a winner’s list. Finally, we disclose your personal information to other parties as we believe necessary or appropriate either to: (i) comply with applicable law; (ii) protect our operations and those of any of our affiliates; (iii) investigate and prevent against fraud; (iv) protect our rights, privacy, safety, or property and/or those of others; or (v) allow us to pursue available remedies or limit damages that we may sustain.
We may disclose your personal information for other reasons that we will describe at the time of information collection or prior to disclosing your information.
Depending on your U.S. state residency, some of the disclosures described above constitute “sales” or “sharing” of personal information under applicable law. Details on how to exercise your legal rights with respect to such disclosures can be found in the “Your Choices and Legal Rights” and the “California Privacy Rights” sections below.
Please note that we may de-identify or aggregate personal information so that it will no longer be considered “personal information” and disclose such information to other parties for purposes consistent with those described in this Notice.
CHILDREN'S PRIVACY
The Platform is intended for adults. We do not knowingly collect or solicit any information from anyone under the age of 16 through the Platform. In the event that we learn that we have inadvertently collected personal information from a child under the age of 16, we will delete that information as quickly as possible. If you believe that we might have collected personal information from a child under the age of 16, please contact us at info@dermasuri.com.
TRACKING TECHNOLOGIES, INTEREST-BASED ADVERTISING, AND ANALYTICS
Cookies & Other Tracking Technologies
We automatically collect certain types of usage and device information when you visit and interact with the Platform, read emails sent by us or on our behalf, or otherwise engage with our content (including our advertisements).
We (and our partners) typically use cookies (i.e., small text files sent from a website and stored on your device), pixel tags (or web beacons), and other similar tracking technologies to collect this information. These tracking technologies may collect information about your browser, device, and browsing activity, such as your IP address, browser type, device type, unique IDs assigned to your device, the date and time of your visit to the Platform, the site from which you came and the site that you visit after leaving the Platform, and information about the way you engage with the Platform and our content (e.g., the pages on the Platform that you visit, how frequently you access the Platform, whether you open emails or click the links contained in emails sent by us or on our behalf, whether you access the Platform from multiple devices, the products you view and click on, and similar actions you take on the Platform).
- We (and our partners) use information collected through cookies and other similar tracking technologies for various purposes, including to:
- remember that you are logged into the Platform and enable certain functionality;
- provide you with personalized content and information, including targeted content and advertising;
- recognize you across multiple devices;
- monitor aggregate usage metrics relating to the Platform, such as total number of visitors, the dates/times visitors accessed the Platform, the pages visitors viewed, and demographic patterns of our visitors); and
- otherwise enhance the Platform and your user experience.
- Your browser may give you the ability to control cookies or other tracking technologies or to reject cookies.
- Because the options you select relating to cookies and other tracking technologies are browser and device specific, you must exercise your choices on each browser and device you use.
- For more information about cookies, including how they work and how to manage them, please visit www.allaboutcookies.org. To control flash cookies, which we may use on certain websites from time to time, you can go here.
Interest-Based Advertising
We engage in interest-based advertising to deliver online, relevant advertising to you. We also permit third-party online advertising networks, social media companies, and other third-party services to collect information about your use of the Platform over time so that they may display advertisements tailored to you both on the Platform and on third-party online services and across the devices you may use.
Typically, though not always, the information used for interest-based advertising is collected through cookies or other similar tracking technologies. We may also provide certain identifiers (such as an email address or user ID) or hashed data to our third-party advertising partners to help identify you across devices or serve you relevant advertisements on social media platforms you may use. In addition to serving interest-based advertisements, our third-party partners may use personal information to deliver certain advertising-related services, such as reporting, attribution, analytics, and market research.
Some web browsers, websites/platforms, and mobile devices allow you to exercise certain choices with respect to interest-based advertising, as described below.
- Web browser opt-out: You may be able to opt out of receiving interest-based advertisements using the browser opt-out tools and consumer choice mechanisms provided by interest-based advertising self-regulatory groups by following the links below:
- Network Advertising Alliance (NAI): www.networkadvertising.org/choices
- Digital Advertising Alliance (DAA): https://optout.aboutads.info/?c=2&lang=EN
- Mobile application opt-out: You have the ability to control whether you see interest-based advertisements on your mobile device in the following ways:
- Your operating system may provide mechanisms that allow you to opt in or opt out of the use of data about your usage of mobile apps to deliver interest-based advertising to your mobile device. For more information, consult your device settings.
- The DAA offers a tool for opting out of the collection of cross-app data on a mobile device for interest-based advertising. To exercise your choices with respect to participating companies, please download the AppChoices tool at www.aboutads.info/appchoices.
You will need to opt out separately on all of your browsers and devices, as each opt-out will apply only to the specific browser or device from which you opt out. If you delete or reset your cookies or mobile identifiers, change browsers, or use a different device, any opt-out cookie or tool may no longer work and you will have to opt out again. Even if you choose to opt out of receiving interest-based advertising, you may still receive advertising, but the advertisements may be less relevant.
Some of our partners may provide you with additional choices with respect to interest-based advertising. For example, certain social media platforms allow you to control your advertising preferences directly through their services. Please review the privacy notices of the third-party services you use for more information.
Depending on your U.S. state residency, our use and disclosure of information for interest-based advertising purposes constitutes the processing of personal information for “targeted advertising” under applicable law. Details on how to exercise your legal rights with respect to “targeted advertising” can be found in the “Your Choices and Legal Rights” section below.
Google Analytics and Advertising
We use Google Analytics to better understand how users interact with the Platform. For information on Google Analytics’ information handling practices and how you can control the use of information sent to Google, please visit: www.google.com/policies/privacy/partners/. To disable Google Analytics, please download and install the Google Analytics Opt-out Browser Add-On, which is available here: https://tools.google.com/dlpage/gaoptout/.
We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick or Google Dynamic Remarketing advertising cookie) together to inform, optimize, and display advertisements based on your past visits to the Platform. You may control your advertising preferences or opt out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at: https://google.com/ads/preferences or by visiting the NAI opt-out tool linked to above.
Rakuten Advertising
We partner with Rakuten Advertising, who may collect personal information when you interact with the Platform. Rakuten Advertising’s collection, use, and disclosure of your personal information is subject to the Rakuten Advertising Privacy Policy located here: https://rakutenmarketing.com/legal-notices/services-privacy-policy/
To exercise your choices with respect to Rakuten Advertising’s use and disclosure of your personal information, you can submit a request here: https://rakutenmarketing.com/legal-notices/subject-requests/.
YOUR CHOICES AND LEGAL RIGHTS
Your Choices
We provide you with the ability to make certain choices about how we use your personal information. Additional details are below.
Marketing and Promotional Communications: You can opt out of receiving marketing and promotional communications from us at any time. Note that even if you opt out of receiving marketing and promotional communications from us, you will still receive non-marketing or transactional messages from us, including messages about your account and responses to your inquiries. To opt out of receiving our marketing and promotional communications, you can:
- Send us an email at info@dermasuri.com
- Call us at 949-205-6296 (Monday through Friday, 9:00 AM – 5:00 PM Pacific)
- Write to us at:
DERMASURI, INC.
Attention: Dermasuri, Inc. Privacy
3857 Birch St. 273
Newport Beach, CA 92660
- Follow the instructions included in any promotional emails or text messages that you receive from us.
Your Legal Rights
Depending on your U.S. state residency, under applicable law, you may have certain rights in relation to your personal information, including the right to:
- Request details about our handling of your personal information and to access, or receive a copy of, your personal information in a readily usable format that allows you to transmit the information to another entity.
- Request that we correct inaccuracies in the personal information that we hold (taking into account the nature of the information and the purpose(s) for which we are processing it).
- Request that we delete the personal information we hold about you (subject to certain exceptions prescribed by law).
- Opt out of: (i) the “sale” of your personal information; (ii) the processing of your personal information for “targeted advertising” purposes; and (iii) certain forms of “profiling” (as these terms are defined in the applicable law).
- Withdraw the consent that you have given us to process your personal information (where applicable).
We will not discriminate against you if you decide to exercise your legal rights.
If you reside in Colorado, Connecticut, Utah, or Virginia and are interested in exercising one or more of the rights outlined above, you can do so by:
- Sending an email to info@dermasuri.com with the subject line “Privacy Rights Request” or
- Calling us at (949) 205-6296 or
- Completing and submitting the form available here.
To protect your privacy, we may require you to provide certain information to verify that it is you making the request. Where applicable, we will use the requested information for verification purposes only. We may decline certain requests if we cannot verify your identity and confirm the personal information we maintain relates to you.
If you are interested in opting out of the “sale” of your personal information or the processing of your personal information for “targeted advertising” purposes, you can also do so by clicking “Do Not Sell or Share My Personal Information” in the footer of our website and following the instructions on the window that pops up. Additionally, where available, you may choose to enable an online tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). When detected, we will process such signals as a valid request to opt out.
Upon receipt of your request, we will endeavor to honor it based on the information that we collect and maintain.
Exercising your rights does not require you to create an account with us.
Authorized Agents: You may authorize someone to submit a privacy rights request on your behalf (an “authorized agent”) using the submission methods outlined above. An authorized agent will need to demonstrate that you have authorized them to act on your behalf, unless you have provided the agent with power of attorney pursuant to applicable law. Depending on the evidence provided, we may also contact you to verify your identity directly with us or request confirmation from you that the agent is authorized to submit the request on your behalf.
Appealing Privacy Rights Decisions: Depending on your U.S. state residency, you may have the right to appeal a decision we have made in connection with your privacy rights request. To appeal a decision, please contact info@dermasuri.com. If you are unsatisfied with the way that we have handled your appeal, you may have the right to complain to your state’s Attorney General.
CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act and its implementing regulations (collectively, the “CCPA”) provides California residents with certain rights with respect to their personal information. Pursuant to the CCPA, we are providing the following additional details regarding the categories of personal information that we collect, use, and disclose. This section also describes the rights available to you as a California resident in relation to your personal information and how you can exercise your rights.
Personal Information Collection and Disclosure
The following chart details which categories of personal information we have collected from and about California residents in the past twelve (12) months, the source(s) of each category of information, the categories of third parties to whom we have disclosed each category of information for a business purpose, and the categories of third parties to whom we have “sold” or with whom we have “shared” each category of information (as such terms are defined in the CCPA) (where applicable). Please note that the first column in the chart lists by category the types of information described in the “Collection of Personal Information” section above, as required by the CCPA.
Category of Personal Information |
Categories of Source(s) |
Disclosures of Personal Information for a Business Purpose |
Sale or Sharing of Personal Information |
Identifiers, including names, shipping addresses, email addresses, online identifiers, IP addresses, account names, and other similar identifiers (e.g., social media identifiers). |
Directly from individuals
Through automated means Third-party sources |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
We have sold or shared this category of information in the past 12 months to or with the following categories of third parties:
|
Personal information categories listed in the California Customer Records statute, including names, addresses, telephone numbers, and credit and debit card information. |
Directly from individuals |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
|
Protected classification characteristics under California law or federal law, including age and sex/gender expression. |
Directly from individuals |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
|
Commercial information, including items purchased, obtained, or considered and other purchasing or consuming histories or tendencies. |
Directly from individuals Through automated means Third-party sources |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
We have sold or shared this category of information in the past 12 months to or with the following categories of third parties:
|
Internet or other electronic network activity information, including internet browsing history, search history, and information regarding interactions with the Platform and advertisements |
Through automated means |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
We have sold or shared this category of information in the past 12 months to or with the following categories of third parties:
|
Geolocation data, such as IP location. |
Through automated means |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
We have sold or shared this category of information in the past 12 months to or with the following categories of third parties:
|
Audio, electronic, visual, or similar information, such as phone call recordings (where permitted by law). |
Through automated means |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
|
Inferences, meaning inferences drawn from any of the information in the above-listed categories of information. |
Through automated means Third-party sources |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
We have sold or shared this category of information in the past 12 months to or with the following categories of third parties:
|
Sensitive personal information, including account log-in information in combination with passwords, and information concerning individuals’ health. |
Directly from individuals Through automated means |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
|
Purposes for Collecting Personal Information
As described in more detail in the “How We Use Personal Information” section above, we collect personal information to provide and manage the Platform and the Services, process and fulfill orders, and as otherwise necessary to support or promote our business.
Disclosures of Personal Information
As detailed in the “How We Disclose Personal Information” section above, we disclose personal information to fulfill the purposes described. We will also disclose certain categories of personal information to competent governmental and public authorities and other third parties as necessary or appropriate, including when we have a legal or contractual obligation to disclose the information.
Sale and Sharing of Personal Information
As detailed in the chart above, we “sell” and “share” (as such terms are defined in the CCPA), certain categories of personal information to and with third parties and have “sold” and “shared” certain categories of personal information in the past twelve (12) months. Please refer to the chart above for additional details.
We do not “sell” or “share” the personal information of individuals we know to be under 16 years of age.
Use and Disclosure of Sensitive Personal Information
As detailed in the chart above, we collect certain “sensitive personal information” (as defined in the CCPA). However, we do not use or disclose such information for any purpose outside of the limited permissible purposes set forth in the regulations implementing the CCPA. Such purposes include providing the Services and our products; preventing, detecting, and investigating security incidents; and verifying, maintaining the quality of, and improving the Services.
Your Legal Rights
You have the right to request that we:
- Disclose to you the following information covering the twelve (12) months preceding your request:
- the categories of personal information we have collected about you and the categories of sources from which we collected such information;
- the specific pieces of personal information we have collected about you;
- the business or commercial purpose for collecting, selling, or sharing personal information about you;
- the categories of third parties to whom we disclosed such personal information; and
- if we sold, shared, or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales and shares, identifying the personal information categories that each category of recipient received; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
- Correct inaccurate personal information that we maintain about you, taking into account the nature of the personal information and the purposes of the processing.
- Delete the personal information that we have collected from you, subject to certain exceptions.
We will not discriminate against you if you decide to exercise your rights under the CCPA. Please note that certain rights are subject to applicable exceptions under the CCPA.
If you are a California resident and interested in exercising any of the above-listed rights, you can do so by:
- Sending an email to info@dermasuri.com with the subject line “Privacy Rights Request.”
- Filling out our Data Request Form
- Calling us at (929) 205-6296.
To protect your privacy, we will require the matching of up to three pieces of personal information provided with your request with information we maintain to verify that it is you making the request. Where applicable, we will use the requested information for verification purposes only. Please note that we may decline a request where we are unable to verify your identity and confirm the personal information we maintain relates to you.
Exercising your rights does not require you to create an account with us.
Authorized Agents
You may authorize someone to submit a privacy rights request on your behalf (an “authorized agent”). An authorized agent will need to demonstrate that you’ve authorized them to act on your behalf, unless you have provided the agent with power of attorney pursuant to applicable probate law. Depending on the evidence provided, we may also contact you to verify your identity with us or request confirmation from you that the agent is authorized to submit the request on your behalf.
Exercising Your Sale and Sharing Opt-Out Right
As detailed in the chart above, we “sell” and “share” certain categories of personal information to and with third parties. If you are 16 years of age or older, in addition to the rights described above, you have the right to direct us to not “sell” or “share” your personal information at any time. To exercise your opt-out right, you may submit a request to us by:
- Clicking “Do Not Sell or Share My Personal Information” in the footer of our website and following the instructions on the window that pops up or
- Sending an email to info@dermasuri.com with the subject line “Do Not Sell or Share My Personal Information.”
Alternatively, where available, you may choose to enable a tool that automatically communicates your opt-out preferences to all businesses that you interact with online. If you enable a browser-based opt-out preference signal that complies with the CCPA, such as the Global Privacy Control (“GPC”), upon receipt or detection, we will treat the signal as a valid request to opt out of the sale or sharing of personal information linked to that browser and any consumer profile we have associated with that browser. Please note that if you use different browsers or browser profiles, you will have to enable the signal on each one that you use.
An authorized agent may also use the methods described above to submit a request to opt out on your behalf if you provide the agent with signed permission to do so. Please note that we may request from the agent documentation demonstrating that they have your authority to act on your behalf.
Notice of Financial Incentive
We may provide discounts or promotions when you agree to receive marketing and promotional communications from us or claim a specific offer when you interact with us and/or the Platform (each, an “Offer”). The terms of each Offer will be provided to you when it is made available. You may opt out of marketing and promotional communications from us at any time as described in our messages to you and as described in the “Your Choices and Legal Rights” section above.
We collect and retain personal information to support and fulfill certain Offers, which may include information in the following categories:
- Identifiers
- Personal information categories listed in the California Customer Records statute
- Commercial information
- Internet or other electronic network activity information
- Geolocation data
- Inferences
Because we collect and retain personal information in connection with our administration of certain Offers, they may be considered “financial incentives” or “price or service differences” under California law, or a “bona fide loyalty program” under Colorado law. The personal information we collect and retain in connection with the Offers may also be used to make your account, to supplement your account information (where applicable), and for targeted advertising. Additional details regarding our use of personal information can be found in the “How We Use Personal Information” section above. We may sell or share your personal information with third parties as described in our California Privacy Rights “Personal Information Collection and Disclosure” section, including to analytics and advertising partners (including social media platforms). If you ask us to delete the personal information associated with the Offers, we will not be able to provide you with access to these programs.
The value of the personal information we collect will vary based on the Offer and is calculated based on expenses related to offering the Offer, which may include the costs associated with providing discounts or promotions, IP or marketing-related costs, and other related expenses.
You have the right to opt out of any Offer at any time in accordance with the terms of the Offer or by contacting us at info@dermasuri.com.
CONSUMER HEALTH DATA PRIVACY POLICY
This policy governs the websites (each a “Site”), apps (each an “App”), offline locations or services (collectively, the “Services”) owned and operated by DERMASURI, INC. (referred to herein as “DERMASURI,” “we,” “us,” or “our” as applicable) that display, reference, or link to this Health Data Notice. This policy supplements the DERMASURI Privacy Notice and applies to “consumer health data” under US state privacy laws, including Washington’s My Health My Data Act and Nevada’s consumer health privacy law.
Consumer Health Data We Collect
We collect the following categories of consumer health data, as defined by MHMDA.
- Information about your health-related conditions, symptoms, status, diagnoses, testing, procedures, or treatments, including information related to your skincare routine.
- Information that could identify your attempt to seek health related services.
- Other information that may be used to infer or derive data related to the above or other health information.
Sources of Consumer Health Data
As described further in the “Sources of Personal Information” section of the Privacy Notice, we collect consumer health data directly from you, from your interactions with our Services, and from third parties.
Why We Collect and Use Consumer Health Data
We may use the categories of consumer health data described above for the following purposes:
- To Provide and Manage the Platform and the Services. We use your consumer health data to provide, administer, and manage the Platform (and its features) and as otherwise necessary to provide the Services and to operate our business.
- To Process and Fulfill Your Order(s). Where applicable, we use your consumer health data to process and fulfill your orders and requests for our products or services. We may also use your consumer health data to process your returns or inform you of any product recall.
- To Identify Usage Trends and Make Improvements. We use your consumer health data to understand how you use the Platform and identify usage trends. We also use your consumer health data to identify issues, test new features or changes in our features, and improve the Platform, the Services, and our products.
- To Understand Your Interests and Personalize Your Experience. We use your consumer health data to help us understand which parts of the Platform and/or which of our products are of interest to you. We also use your customer health data to customize or personalize your experience with us.
- To Communicate with You. We use your consumer health data to communicate with you about your account or our relationship; to respond to your submissions, requests, and inquiries; and to request information or feedback from you.
- To Determine Your Eligibility. We may use your consumer health data to verify your identity or determine your eligibility for some of our products, services, and promotions.
- To Send You Marketing and Promotional Communications. We use your personal information to send you communications (including via email, text message, and push notification) and other materials with information about new products and features and special offers. Details on how to exercise your choices with respect to marketing and promotional materials and communications from us can be found in the “Your Choices and Legal Rights” section below.
- To Conduct Research and Analytics. We use your consumer health data to help us conduct research and analytics and to otherwise measure the effectiveness of the Platform’s content and our online and offline marketing and advertising efforts.
- To Maintain Security and Prevent Fraud. We use your consumer health data to help monitor and maintain the security and integrity of the Platform as well as our systems and networks. Additionally, we use your consumer health data to detect; prevent; investigate; and protect you, our business, and others from fraud, unauthorized transactions, and other unlawful or unsafe activity.
- To Satisfy Our Legal Obligations. We use your consumer health data to comply with applicable law and respond to lawful requests and communications from law enforcement authorities and other government officials.
- To Carry Out Sales and Business Transactions. We may use your consumer health data in connection with the evaluation, negotiation, and/or completion of a business transaction (e.g., a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets), whether as a going concern or as part of any bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred or is otherwise relevant to the evaluation, negotiation, or completion of the transaction.
- As Otherwise Permitted, Necessary, or Appropriate. We use your consumer health data as otherwise described in this policy or as explained to you at the point of information collection. We will also use your consumer health data at your direction or with your consent. Finally, we will use your personal information as we believe necessary or appropriate to protect our rights, privacy, safety, property, and/or those of others.
With Whom Do We Share Consumer Health Data
As defined by MHMDA, we share consumer health data with the categories of third parties listed below. We will obtain your consent before sharing your consumer health data.
- Our Affiliates. We may disclose your consumer health data for purposes consistent with this policy and other business and operational purposes.
- Our Business Partners. We disclose your consumer health data to other companies with whom we partner to offer products and services and carry out other related activities. For example, we may disclose your consumer health data to a third party that co-sponsors a contest or promotion.
- Our Research Partners. We disclose your consumer health data to our research partners, including those that perform surveys or research projects in partnership with us or on our behalf.
- Competent Governmental and Public Authorities. We disclose your consumer health data as necessary pursuant to a court order or subpoena or to cooperate with a government agency or investigatory body request.
- Other Parties. We disclose your consumer health data to other parties at your direction or with your consent. Finally, we disclose your consumer health data to other parties as we believe necessary or appropriate either to: (i) comply with applicable law; (ii) protect our operations and those of any of our affiliates; (iii) investigate and prevent against fraud; (iv) protect our rights, privacy, safety, or property and/or those of others; or (v) allow us to pursue available remedies or limit damages that we may sustain.
We may disclose your consumer health data for other reasons that we will describe at the time of collection or prior to disclosing your consumer health data.
How To Exercise Your Rights
MHMDA provides covered individuals with certain rights to access, delete, or withdraw consent relating to their consumer health data, subject to certain exceptions.
If you would like to exercise the rights outlined above, please follow the prompts here or by email at info@dermasuri.com. If you send a request by email, please write “Washington Consumer Health Data Request” in the subject line and state which rights you seek to exercise in the body of your message. We may take steps to verify your identity before responding to your request by asking you a series of questions about your previous interactions with us.
If your request to exercise a right under the MHMDA is denied, you may appeal that decision by emailing us at info@dermasuri.com. If your appeal is unsuccessful, you can raise a concern or lodge a complaint with the Washington State Attorney General at www.atg.wa.gov/file-complaint.
Revisions To This Privacy Policy
We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this policy at any time. When we do, we will post the change(s) on our Services. Your continued use of our products and Services following the posting of changes to these terms means you accept these changes. If we change this policy in a material or substantive way, we will provide appropriate notice to you.
INFORMATION SECURITY
We employ and maintain reasonable administrative, physical, and technical measures designed to safeguard and protect the personal information under our control from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
However, the Internet is not 100% secure. As a result, like all businesses, we cannot guarantee the security of the personal information you provide to us via the Platform. We encourage you to use caution when using the Internet. A username and a password are needed to access certain areas of the Platform. It is your responsibility to protect your username and password.
CROSS-BORDER TRANSFERS
The Platform is directed only to U.S. consumers. The Platform is not directed to consumers outside of the U.S. We will transfer and/or store personal information under our control in the United States and/or other countries where we have facilities or in which we engage service providers. As a result, your personal information may be transferred to other countries or regions.
If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. When we transfer your personal information outside of your country of residence, we do so in accordance with applicable law and take appropriate steps to ensure your information is protected. However, please note that while outside of the jurisdiction in which you reside, your personal information will be subject to applicable local laws (including those of the United States), which may not provide the same level of protections for personal information as those in your own country.
INFORMATION RETENTION
We will retain your personal information as long as necessary to fulfill the purposes outlined in this Notice, unless a longer retention period is required or allowed under law.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of the personal information; the purposes for which we use the personal information; whether we can achieve the purposes through other means; and the applicable legal requirements.
If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.
LINKS TO THIRD-PARTY SERVICES
The Platform may contain links to third-party sites, plug-ins, applications, or other online services. If you click on a link to a third-party service, you will be taken to a service we do not control and that is not governed by this Notice. We are not responsible for third parties’ privacy practices. We suggest that you read the privacy notices of every service with which you interact carefully.
CHANGES TO THIS PRIVACY NOTICE
From time to time, we may update this Notice to reflect changes in our practices with respect to the collection, use, and disclosure of personal information and/or changes in applicable law.
The “Last Updated” date at the top of this page indicates when this Notice was last revised. If we make changes, we will revise the date at the top of this page and, in the case of material changes, we will provide you with additional notice (in accordance with applicable law).
Unless otherwise stated, the current version of this Notice applies to all personal information under our control. We encourage you to review this Notice periodically to remain informed about our information handling and privacy practices.
CONTACT US
If you have any questions, comments, or concerns with respect to our information handling or privacy practices or this Notice, or wish to update your information, please feel free to contact us by email at info@dermasuri.com or by telephone at (949) 205-6296 (Monday through Friday, 9:00 AM–5:00 PM Pacific).
You may also write to us at the following address:
DERMASURI, INC.
Attention: Consumer Engagement Center/Privacy Notice
3857 Birch St. 273
Newport Beach, CA 92660
Consumer Health Data Privacy Policy
Terms of Sale
For DERMASURI Consumers
This Terms of Sale Agreement (this “Agreement”) is a legal agreement between you (“User” or “you”) and DERMASURI, Inc. (“DERMASURI” or “we” or “our”) that governs the sale of goods and orders placed via this e-commerce website. DERMASURI may amend this Agreement at any time. User’s submission of an order at this website constitutes acceptance of the terms of sale stated at the time of order. You are encouraged to review payment terms and the terms of this Agreement at the time of your order.
Payment Terms
Payment terms can be changed by DERMASURI without notice to you. The payment terms in effect when an order is received will apply to that order. You are encouraged to review payment terms at the time of your order. DERMASURI does not provide price protection or refunds in the event of price decreases or promotions not in effect at the time of your order.
DERMASURI may enlist the aid of third parties to assist in the collection of delinquent accounts. All reasonable costs incurred by DERMASURI arising from attempts to collect delinquent accounts will be charged to User.
Product Availability, Product Information and Color Display
The availability of the products described on the e-commerce website, and the descriptions of such products, may vary based on location and timing.
The information presented on or through the e-commerce website, including personalized product recommendations provided in response to your submissions or answers to quizzes, and ingredient lists, is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information and any reliance you place on such information for placing an order for products is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the e-commerce website, or by anyone who may be informed of any of its contents.
The display of product colors may be affected by the particular technical specifications and settings of your computer, or other device from which you access the e-commerce website, and the actual colors of the product may not be accurately displayed.
Freight Terms
DERMASURI reserves the right to choose the freight carrier on prepaid shipments and charge a 20% service restocking charge on all orders not accepted for delivery.
Damage and Shortage Policy
All shipments are packed with great care. Any damages or shortages (including latent damages) must be reported by User to DERMASURI Customer Service within 48 hours of User’s receipt of shipment.
Returns, Refunds, Deductions
Upon receipt, it is your obligation to inspect the shipment. You will be deemed to accept any shipment unless you notify us of any damages, shortages (including latent damages) or a return request. Returns, refunds or deductions will only be granted in accordance with the Return Policy. If no such action is taken, we shall not be obligated to accept any rejection of the goods in the shipment at a later date.
Orders, Prohibition on Reselling
The receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product. We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to you. We also may require verification of information prior to the acceptance and/or shipment of any order.
The prices displayed on the site are quoted in U.S. dollars and are intended to be valid and effective only in the United States. The products made available on the e-commerce site are intended for personal use. You may not sell or resell any products or services that you purchase or receive from us. We have the right to refuse or cancel orders placed, including but not limited to orders where any products are listed at an incorrect price regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account.
Subscribe & Save Program
If you participate in our auto-refill program, the following terms and conditions apply specifically to your participation in this program:
You are obligated to provide current, complete, and accurate information for your billing account. You are responsible for promptly updating all information to keep your billing account current, complete, and accurate (e.g., change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid (e.g., loss or theft of your credit card). Changes to such information can be made from your DERMASURI account. Add the new card and select it as the default credit card.
Terms of Use
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS AND PROHIBITS CLASS ACTION CLAIMS, UNLESS OTHERWISE SPECIFIED HEREIN, INCLUDING IN THE EVENT THAT YOU CHOOSE TO OPT-OUT. ARBITRATION MEANS YOU WAIVE YOUR RIGHT TO A JURY TRIAL. FOR MORE DETAILS ON THESE MATTERS, AND HOW YOU CAN OPT-OUT OF ARBITRATION, SEE THE SECTION TITLED "DISPUTE RESOLUTION" BELOW.
YOU MAY NOT USE THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS OF USE, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH DERMASURI INC., OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, PRODUCTS OR SERVICES BY APPLICABLE LAW.
These Terms of Use ("Terms") constitute an agreement between you ("you" or "your") and DERMASURI INC. (hereinafter "DERMASURI", "we," "us" or "our") concerning your use of our website www.DERMASURI.com (the "Site"), the information, content, and services (collectively, the "Services") available via the Site, all related apps, and the purchase of products (individually, a "Product" and collectively, the "Products") through the Site. We agree to provide the Site, Services and Products to you only under these Terms. By accessing and using the Site, you acknowledge and agree to abide by the following Terms. If you do not agree to these Terms, do not use the Site.
Modifications
You and DERMASURI agree that DERMASURI may modify these Terms. To the extent permitted by applicable law, you agree that any modifications will take effect immediately upon posting on the Site.
Privacy
By accessing and using the Site, you confirm you have read and understand DERMASURI’s Privacy Notice, which also governs your use of our Site and Services. Click here to view our Privacy Notice.
Your Use of DERMASURI Site & Services
DERMASURI grants you a limited license to access and use the Site for your own personal and non-commercial use. Unless otherwise permitted by these Terms, you may not copy, distribute, display, transmit, perform, modify, publish or create derivative works from the Site or its images, text, graphics, user interfaces, designs, photographs, trademarks, logos, sounds, music, artwork and computer code ("Content"). You may not download (other than page caching) or modify any portion of the Site without DERMASURI’s express written consent. You may not resell or make any other commercial use of the Site or its Contents, collect and use product listings, descriptions, or prices, creative derivative works from DERMASURI’s Site or its Contents, download or copy account information for another person’s or entity’s benefit, or use data mining, robots, scrapers, or similar data gathering and extraction tools on, in or in connection with the Site. You may not reproduce, duplicate, copy, sell, mirror or otherwise exploit any portion of the Site for any commercial purpose without DERMASURI’s prior express written consent.
You may not frame or use framing techniques to enclose any DERMASURI trademark, logo, or other proprietary information (including images, text, page layout, or form) without DERMASURI’s express written consent. You may not use any meta tags or any other "hidden text" utilizing DERMASURI’s name or trademarks without DERMASURI’s express written consent. You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the Site’s security or authentication measures. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the Site’s infrastructure or supporting networks, or any systems or networks connected thereto. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site, or use the Site or Content in any manner that could damage, impair, overburden or disable the Site or any component that enables the Site’s proper operation.
You agree not to impersonate any person or entity, or misrepresent your affiliation with any person or entity. You agree not to use the Site to harass or stalk any individual, nor entrap nor harm any other person, including harming minors in any way. You may create a hyperlink to the Site so long as You do not portray DERMASURI, its Products or Services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any DERMASURI logo or other proprietary graphic or image as part of the link without DERMASURI’s express prior written permission.
You agree that when accessing or using the Site and/or Services, you will act in accordance with the law, custom and in good faith. You may not make any change to the Site and may not impair in any way the Site’s integrity or operation. Without limiting the generality of any other provision of these Terms, if you default negligently or willfully in any of the obligations set forth in these Terms, you shall be liable for all of the resulting losses and damages.
By communicating with DERMASURI electronically (such as by visiting our Site or sending us e-mails), You consent to receive communications from us electronically. DERMASURI will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Your Account
We may require you to register with DERMASURI in order to use certain Site features or Services, such as to purchase Products. When you register, we may decline to grant you, and you may not use, a user name or email address that another person or entity already owns or uses, that might be construed as impersonating another person, that might violate another’s intellectual property or other rights, that we may deem offensive or objectionable, or that we reject for any other reason in our sole discretion.
You are responsible for maintaining the confidentiality of your account details (including your password and account data that you may use to access the Site) and restricting access to your computer, and you agree not to transfer your password or user name, or lend or otherwise transfer your use of or access to the Site, to any third party. You agree to accept full responsibility for all activities that occur under and/or within your account or password. You agree to immediately notify DERMASURI of any unauthorized use of your password or user name or any other breach of your account’s security, and to ensure that you "log off" and exit from your account at the end of each Site visit. DERMASURI will not be liable for any loss or damage that you or anyone else may incur from another’s use of your account, or arising from your failure to comply with any of the foregoing obligations. We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms are violated or if we decide, in our sole discretion, that it would be in the best interest of DERMASURI or its community to do so.
Your Product Orders
The Products and Services available at our Site are for personal use only. You may not sell or resell any of the Products or Services, or samples thereof, that you purchase or otherwise obtain from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled, or Products or Services to be provided, that we believe, in our sole discretion, may result in the violation of these Terms. You must be eighteen (18) years old (or the age of majority in your jurisdiction) to purchase from our Site.
Additional terms and conditions may apply to your purchases and to specific Site features such as contests or promotions, all of which terms are made a part of these Terms by this reference. You agree to abide by such other terms and conditions. In the event of any conflict between these Terms and terms for a specific promotion or other Service of the Site, the latter terms shall control with respect to your use of that promotion or specific Service.
Subscribe & Save Program
If you participate in our Subscribe & Save program, the following terms and conditions apply specifically to your participation in this program:
You are obligated to provide current, complete, and accurate information for your billing account. You are responsible for promptly updating all information to keep your billing account current, complete, and accurate (e.g., change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is canceled or is no longer valid (e.g., loss or theft of your credit card). Changes to such information can be made from your DERMASURI account. Add the new card and select it as the default credit card.
Product Information
All of the Site’s material and information is offered solely for personal, educational, or informational purposes. The information, materials, statements and Services are not intended to diagnose, treat or prevent any condition or illness. Please use all Products strictly in accordance with their instructions, precautions, warnings and guidelines. Please always check each Product’s ingredients to avoid potential allergic reactions. Minors may use Products obtained from the Site only after the minor’s parent(s) or guardian has discussed use of the Product with the minor’s physician or medical professional. Any statements offered about Products have not been evaluated by the United States Food & Drug Administration (unless otherwise specified), and any results reported may not necessarily occur in all individuals. DERMASURI Products are not intended for use in medical, life-saving or life-sustaining applications, nor for any application in which the Products’ failure could create a situation where personal injury or death may occur.
DERMASURI has endeavored to provide accurate information on the Site, but assumes no responsibility for the information’s accuracy. DERMASURI and its suppliers, vendors, contractors, retailers and licensors (collectively, the "DERMASURI Entities") do not warrant that the Product descriptions, details, colors or other content on the Site are accurate, complete, reliable, current, or error-free. The Site’s reference to any goods, services, processes, activities or other information offered by other parties does not imply any endorsement or recommendation by the DERMASURI Entities unless specifically stated otherwise. Our Site may contain inaccuracies or typographical errors, and may not be complete or current. DERMASURI reserves the right to correct any errors, inaccuracies or omissions (including after you have submitted an order) and to change or update information at any time without prior notice. We reserve the right to cancel or to decline to accept any order placed based on incorrect pricing or availability information, whether or not the order has been confirmed and your payment method charged. If your payment method was already charged for the purchase and your order is cancelled, DERMASURI will issue a credit to your payment method.
Please note that while DERMASURI has endeavored accurately to depict, describe and display the particular Product color(s), the actual colors that you see may depend upon your viewing device, and may not be accurate.
Shipment; Delivery; Title and Risk of Loss
For purchases of our Products, we will arrange for shipment of the Products to you in accordance with the address and shipping method set forth in your order. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. All shipping and handling fees are non-refundable.
Title and risk of loss pass to you upon our transfer of the Products purchased on our Site to the carrier.
Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. If the Products cannot be shipped or delivered as set forth in your order, you shall have the option to terminate your order with respect to any of the Products. Any Product that is placed on backorder will be shipped promptly when available, unless cancelled in writing by you prior to shipment.
Returns and Refunds
Except for any products designated on the Site as final or non-returnable, Products may only be returned within sixty (60) days of purchase. All returns are subject to our approval. You must ship the Products, at your expense, to us. You bear the risk of loss during shipment. All returns must be made in original packaging and the original Products must be returned in "like-new" condition for a full or partial refund to be considered. After the Products are received by us, we will examine and inspect the Products and will make a determination on whether the Products are in "like-new" condition. If the Products are in "like-new" condition, we will accept the Products for return and will credit your account for such Products, less the original shipping and handling costs. Your refund will be credited back to the same payment method used to make the original purchase on the Site. You confirm you have read and agree to the terms of our return policy available here.
Site Content
DERMASURI owns and/or controls the rights to all of the Site’s Content, including the design, "look and feel," trade dress, structure, selection, coordination, and arrangement thereof, all of which is protected by trademark, copyright and related laws (see "Intellectual Property" below).
You may access, view, download, and print Content for your personal, non-commercial use only, provided that you do not modify or make commercial use of Content, and retain all copyright, trademark, or other proprietary designations contained in Content. Except as these Terms expressly provide, you may not copy, reproduce, upload, republish, encode, transmit or distribute any part of the Site or Content in any way or form to any other computer, server, web site or other medium for publication or distribution or for any commercial purpose without DERMASURI’s express prior written consent.
Your User Content
DERMASURI’s Site may provide functionality enabling you to make available your own comments and content. When you transmit, upload, post, e-mail, share, distribute, reproduce or otherwise make available any comments, suggestions, ideas, inquiries, data, text, software, music, audio files, photographs, graphics, images, videos, messages, ideas, suggestions or other materials ("User Content") on or to DERMASURI’s Site, you are entirely responsible for such User Content. You understand you are participating in a public forum and that any User Content that you submit to DERMASURI and/or the Site may be available to all other Site users. DERMASURI does not endorse any User Content, nor any opinion, representation, recommendation or advice contained therein, and DERMASURI expressly disclaims any and all liability in connection with User Content submissions.
As to all User Content that you submit, you warrant that:
(a) you are either the User Content’s sole author and owner of all intellectual property rights therein, or you possess all necessary rights, releases, consents and/or licenses to enable and authorize you and DERMASURI’s use of the User Content at the Site (and elsewhere) as provided hereunder;
(b) any User Content that you submit is: (i) not false, defamatory, obscene or misleading, (ii) does not violate any right of any other person or entity, or any applicable law or ordinance, (iii) does not contain any computer viruses, malware or other potentially harmful electronic files, or any material intended to disrupt, alter, damage or destroy any part of the Site, (iv) does not contain any unauthorized advertising, and (v) is not, or would not reasonably be considered to be harmful, defamatory, bullying, libelous, vulgar, obscene, pornographic, invasive of another’s privacy, hateful, racially or religiously biased or offensive, abusive, tortious, threatening or harassing to any individual, partnership or corporation.
You grant to DERMASURI a royalty-free, perpetual, worldwide, unlimited, nonexclusive, irrevocable, license to use, copy, publish, distribute, modify, edit, create derivative works from, translate and display any User Content that you make available, in any media or medium, and in any form, format, or forum now known or hereafter developed. You further agree that DERMASURI is free to use any User Content for any purpose, including but not limited to the Site, DERMASURI e-mails, social media posts, media content or promotional materials. DERMASURI shall be under no obligation to preserve, or pay compensation for use of any User Content. You further grant to DERMASURI the right to use your name in connection with any such User Content, but DERMASURI shall not be obligated to attribute any of your User Content to you. You warrant that all User Content that you submit shall comply with the Federal Trade Commission’s Guides on the Use of Endorsements and Testimonials in Advertising, including but not limited to your disclosing if you have received any incentive or compensation for submitting User Content to the Site.
DERMASURI is and shall not be responsible for evaluating your User Content, and does not assume any responsibility or liability for User Content. We do not endorse or control the User Content transmitted or posted on the Site and do not warrant its accuracy, integrity or quality. You acknowledge that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. You hereby waive all rights to any claims against DERMASURI of any type arising out of your use of the Site or any User Content that you may encounter at the Site. You acknowledge that DERMASURI has the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content.
Consent to Receive Communications
By providing DERMASURI with your e-mail address and/or telephone number, you consent to receiving and accepting communications from DERMASURI, including via e-mail, push notifications, (automated or non-automated) text messages (together, "Communications") or other comparable means at any of the e-mail addresses and/or telephone numbers you provide. You agree that we may send such Communications for any transactional, customer service, order, auto-delivery, or other account- or order-related matters, and, as applicable, for advertising, marketing or promotional purposes or other purpose you requested or consented to. The messaging frequency will vary.
If you consent to receive marketing-related text messages, YOU ACKNOWLEDGE THAT YOU ARE NOT REQUIRED TO CONSENT TO RECEIVE MARKETING TEXT MESSAGES AS A CONDITION OF PURCHASING ANY GOODS OR SERVICES. In response to our text messages, you may Reply HELP for help or reply STOP to unsubscribe. If you opt out of receiving marketing text messages by unsubscribing, you may receive an additional mobile message confirming your decision to opt out. Standard text messaging and data charges will apply to text messages we may send.
IF YOU WISH TO OPT OUT OF DERMASURI MARKETING COMMUNICATIONS OR TEXT MESSAGES FROM US, YOU AGREE TO OPT OUT BY FOLLOWING ANY UNSUBSCRIBE INSTRUCTIONS PROVIDED TO YOU IN THOSE COMMUNICATIONS. EVEN IF YOU OPT OUT OF MARKETING COMMUNICATIONS OR TEXT MESSAGES, WE MAY STILL SEND YOU OTHER ESSENTIAL COMMUNICATIONS DIRECTLY RELATED TO YOUR ACCOUNT OR ORDERS.
Intellectual Property
You acknowledge and agree that DERMASURI owns all legal rights, title and interest in and to the Site and Content, including any DERMASURI trademarks, trade names, trade dress, logos, domain names and other brand features therein (whether those rights are registered or not, and wherever in the world they may exist), and that they are protected by international copyright laws and treaties. DERMASURI does not grant you any express or implied right under any copyright, trademark, patent, trade secret or other intellectual property right.
DMCA Copyright Infringement Notices
DERMASURI respects others’ intellectual property rights, and requires that you do the same in your use of the Site. If you are a copyright owner or an agent thereof and believe that any User Content or other content on the Site infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing (see 17 U.S.C. 512(c)(3) for further detail):
- A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest that you claim is infringed;
- Identification of the copyrighted work(s) that you claim has been infringed;
- A description of the material that you claim is infringing and the location of that material on the Site;
- Your address, telephone number and email address;
- A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Our Designated Agent for notice for claims of copyright infringement is DERMASURI, 3857 Birch St. #273, Newport Beach CA 92660, Attention: Legal Department, e-mail: info@dermasuri.com. Only DMCA notices should go to DERMASURI’s Copyright Agent; any other feedback or comments should be directed to our customer service, and will not receive a response from DERMASURI’s Copyright Agent. You acknowledge that if you fail to comply with all of the requirements set forth above, your DMCA notice may not be valid.
Upon receipt of a notice complying with the DMCA, we will act expeditiously to remove or disable access to any material claimed to be infringing. We will take reasonable steps promptly to notify the user that we have removed or disabled access to such material.
Links to Other Sites
The Site may provide links to third-party websites that are not operated by DERMASURI as a convenience ("Third Party Site"). DERMASURI has no control over these Third Party Sites and is not responsible or liable for the availability, security, content, or resources of such Third Party Sites. The inclusion of any link on the Site does not imply a referral by DERMASURI to, or an endorsement by DERMASURI of, the Third Party Site or any products or services on the Third Party Site. DERMASURI is not liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of such content, information, products, goods or services available on or through any such Third Party Sites.
Indemnification
You agree to defend (at the DERMASURI Entities’ option), indemnify, and hold the DERMASURI Entities (including their parents, subsidiaries, affiliates, partners, agents, and licensors and each of their respective officers, directors, shareholders and employees) harmless from and against any and all claims, actions, demands, losses, liabilities, settlements, and expenses of every kind and nature, known and unknown, including without limitation, reasonable legal and accounting fees, made against the DERMASURI Entities by any third party due to, resulting from, or alleged to result from, your use of the Site, your violation of these Terms and/or any law, rule, regulation and/or contract, your violation of any third party’s rights (including copyright or privacy right), or any claim relating to your User Content. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification. You will cooperate as fully and as reasonably required in our defense of any claim.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE DERMASURI ENTITIES, THEIR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, AGENTS, OR LICENSORS AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS OR EMPLOYEES, ARE NOT LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND ARISING FROM OR RELATING TO THE SITE OR ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR MADE AVAILABLE TO YOU THROUGH THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, AND CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS. THESE LIMITATIONS ON LIABILITY SHALL APPLY REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT THE DERMASURIENTITIES WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
THE DERMASURI ENTITIES’ SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH THE SITE.
CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Disclaimer of Warranties
THE SITE, SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." THE DERMASURI ENTITIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, TITLE OR FITNESS FOR ANY PARTICULAR PURPOSE, IN CONNECTION WITH THE SITE, SERVICES OR PRODUCTS. YOU AGREE THAT YOUR USE OF THE SITE, SERVICES AND PRODUCTS IS AT YOUR SOLE RISK.
CERTAIN STATE LAWS DO NOT ALLOW THE DISCLAIMER OR LIMITATION OF IMPLIED OR OTHER WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
YOU AGREE THAT THE DERMASURI ENTITIES WILL NOT BE RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION DAMAGES FOR BUSINESS INTERRUPTION OR LOSS OF PROFITS, ACCESS DELAYS OR INTERRUPTIONS TO THE SITE, DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION, COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, ANY INACCURACIES OR OMISSIONS IN CONTENT AND/OR EVENTS BEYOND OUR REASONABLE CONTROL, EVEN IF THE DERMASURIENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Time Limitation for Claims
ANY CLAIMS RELATING IN ANY WAY TO THESE TERMS, THE SITE, SERVICES OR PRODUCTS MUST BE COMMENCED WITHIN ONE (1) YEAR OF THE EVENTS FIRST GIVING RISE TO THE CLAIMS OR THE SHORTEST DURATION PERMITTED UNDER APPLICABLE LAW IF SUCH PERIOD IS GREATER THAN ONE (1) YEAR. IF NOT COMMENCED WITHIN THE APPLICABLE PERIOD, YOU AND DERMASURI ARE PERMANENTLY BARRED FROM PURSUING THAT CLAIM.
Void Where Prohibited
DERMASURI operates and administers the site from Newport Beach, CA. Although the Site is potentially accessible worldwide, not all features or Products are available to all persons or geographic locations, or appropriate or lawful for use outside the United States. DERMASURI reserves the right to limit, in our sole discretion, the quantity or provision of any Product or Service to any person, entity or geographic area. Any offer for any feature, Product or Service made on the Site is void where prohibited. This Site is intended for use only in the United States. If you choose to access the Site from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.
Dispute Resolution
PLEASE READ THE "AGREEMENT TO ARBITRATE" AND "CLASS ACTION WAIVER" SECTIONS BELOW CAREFULLY.
Agreement to Arbitrate
Arbitration is the referral of a dispute to one or more individuals who will review the dispute and make a final and binding determination to resolve the dispute instead of having the dispute decided by a judge or jury in court. YOU AND DERMASURI EACH AGREE THAT ANY AND ALL DISPUTES, CLAIMS, CONTROVERSIES OR ACTIONS BETWEEN YOU AND THE DERMASURI ENTITIES THAT ARISE, HAVE ARISEN OR RELATE IN ANY WAY TO THE SITE, SERVICES, PRODUCTS, THESE TERMS OR ANY OTHER TRANSACTION OR INTERACTION, WHETHER OCCURRING IN THE PAST, PRESENT, OR FUTURE, INVOLVING YOU AND THE DERMASURI ENTITIES ("CLAIMS") SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION RATHER THAN IN COURT, EXCEPT AS OTHERWISE SET FORTH IN THESE TERMS.
This Agreement to Arbitrate is intended to be broadly interpreted. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.
This Agreement to Arbitrate does not apply to actions by DERMASURI for intellectual property claims, including by way of example, trade secret misappropriation, patent infringement, copyright infringement or misuse, and/or trademark infringement or dilution.
CLASS ACTION WAIVER.
EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, YOU AND DERMASURIAGREE THAT ALL CLAIMS MAY BE BROUGHT ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS OR CLASS ARBITRATIONS. ACCORDINGLY, EXCEPT AS PROVIDED BY THESE TERMS, OR UNLESS YOU AND DERMASURICONSENT IN WRITING, THE ARBITRATOR SHALL NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED OR DECISION MADE CANNOT AFFECT OTHER DERMASURICUSTOMERS.
Pre-Arbitration Notice.
In the event of a dispute or claim (the "Action"), you or DERMASURI must first send to the other party a notice of the Action that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the Action, and the relief requested. The notice to DERMASURI must be addressed to info@dermasuri.com or 3857 Birch St. #273, Newport Beach CA 92660,Attention: Legal Department. The notice from DERMASURI to you will be sent by certified mail to the most recent address we have on file for you, or via email. If DERMASURI and you do not resolve the Action within sixty (60) calendar days after the notice of the Action is received, you or DERMASURI may commence an arbitration proceeding pursuant to this section. Each party agrees to act in good faith to resolve the Action before commencing arbitration.
Procedure.
Arbitration shall be administered by the American Arbitration Association ("AAA") and be governed by the AAA Commercial Arbitration Rules ("AAA Rules"). If there is a conflict between the AAA Rules and the rules set forth in these Terms, the rules set forth in these Terms shall govern. Any Action shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator. The arbitrator is bound by these Terms. The arbitrator, and not any court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity, except that the arbitrator shall not award punitive damages to either party. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
Arbitration Fees.
Payment of all AAA or arbitrator fees will be governed by the AAA’s rules, unless otherwise stated in these Terms. If the value of the relief sought is $10,000 or less, at your request, DERMASURI will pay all AAA or arbitrator fees associated with the arbitration. Any request for payment of fees by DERMASURI should be submitted by mail to the AAA along with your Demand for Arbitration and DERMASURI will make arrangements to pay all necessary fees directly to the AAA. If the value of the relief sought is more than $10,000 and you are able to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis, DERMASURI will pay as much of the AAA or arbitrator fees as the arbitrator deems necessary to prevent the cost of accessing the arbitration from being prohibitive. In the event the arbitrator determines that either the substance of your or DERMASURI’s claim or the relief sought was frivolous or brought for an improper purpose, then you or DERMASURI may seek to recover from you or DERMASURIany fees it paid, including attorneys’ fees, to the extent permitted by the AAA’s rules and applicable law.
Mass Filing.
In the event of a Mass Arbitration, as that term is defined by the AAA Mass Arbitration Supplementary Rules, You agree to application of the AAA Mass Arbitration Supplementary Rules and Consumer Mass Arbitration and Mediation Fee Schedule then in effect and currently available at https://www.adr.org/mass-arbitration.
Hearing Format.
The arbitration shall occur in one of the following locations: (i) your county of residence; (ii) Newport Beach; (iii) virtually; or (iv) as mutually agreed upon between you and DERMASURI. In all hearing formats, the arbitrator shall issue a written decision that explains the essential findings and conclusions on which an award, if any, is based. If the Mass Filing process described above is triggered, then the location of any hearing will be determined by the arbitrator.
Small Claims Court.
Notwithstanding the foregoing, you may bring an individual action in the small claims court of your county of residence or Newport Beach, if the action is within that court’s jurisdiction and is pending only in that court.
Opt-Out.
You may elect to opt-out from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in these Terms by sending a letter to DERMASURI at 3857 Birch St. #273, Newport Beach CA 92660, Attention: Legal Department, with a copy to info@dermasuri.com, postmarked within thirty (30) calendar days of your initial agreement to these Terms (including your first use of the Services) that specifies: (1) your name; (2) your mailing address; (3) and your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in these Terms. In the event that you opt-out consistent with the procedures set forth above, all other terms of these Terms shall continue to apply.
Severability.
If any provision in this "Dispute Resolution" section is found to be unenforceable, that provision shall be severed with the remainder of these Terms remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions; if the prohibition against class or representative actions is found to be unenforceable, this entire "Dispute Resolution" Section shall be null and void. The terms of this section shall otherwise survive any termination of these Terms.
Choice of Law and Jurisdiction
These Terms, the Site, Services and Products shall be governed and interpreted in accordance with the laws of the United States and the State where your purchase is made or where you access the Site, excluding its conflict of laws rules. The parties exclude the application of the Convention on International Sale of Products to these Terms. For any claim or dispute with us relating to the Site, Services, Products, or these Terms not governed by the Agreement to Arbitrate or Small Claims Court provision, you expressly agree that such claim or dispute shall be resolved in the United States District Court for the Southern District of California, and you submit to the personal jurisdiction of that court. If subject matter jurisdiction does not exist in the United States District Court for the Southern District of California, then the exclusive forum and venue for any such claim or dispute shall be the courts of the State of California located in the County of Orange County, and you submit to the personal jurisdiction of that court. In the event of any violation of these Terms, DERMASURI reserves the right to seek all remedies available under law and equity for such violations.
DERMASURI may revise these Terms at any time by updating this page so please visit these Terms each time you visit the Site to keep up to date with the current terms regarding your use of the Services or Products.
Notice for California Residents
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please send an email to info@dermasuri.com. You may also contact us by writing to DERMASURI at 3857 Birch St. #273, Newport Beach CA 92660 ,Attention: Legal Department, or by calling us at 949-205-6296. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700.
No Waivers
The failure by DERMASURI to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of DERMASURI.
Severability
Except as otherwise provided in these Terms, if any provision of these Terms is held by an arbitrator, court or agency of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms, and the remainder of these Terms shall remain in full force and effect.
Entire Agreement
These Terms shall constitute the entire agreement between you and DERMASURI and shall supersede all prior and contemporaneous proposals, negotiations and counterproposals. The parties intend for the Terms to be a final expression of their agreement and a complete and exclusive statement of the terms and conditions thereof. Prior dealings between you and DERMASURI or usage of trade (whether occurring in the past, present, or future) shall not be relevant to supplement or explain any term used in these Terms. Acceptance or acquiescence in a course of performance rendered under the Terms shall not be relevant to determine the meaning of the Terms even though the accepting or acquiescing party has knowledge of the nature of the performance or usage of trade and an opportunity for objection. Nothing in the Terms shall be construed as creating any direct or beneficial right in or on behalf of any third party.
Do Not Sell or Share My Personal Information
Our website uses cookies and other technologies to collect data to improve your experience on our site.
By continuing to browse this site, you agree to our Terms and Conditions and Privacy Policy.
Commitment to Accessibility
DERMASURI
DERMASURI celebrates all people and believes that beauty begins in the heart and the mind. We are here in the digital world to serve customers of all abilities, and we want our website experience to reflect inclusivity and diversity for everyone.
DERMASURI is committed to making our website's content accessible and user friendly to everyone. To accomplish this, we have partnered with Accessibly to help us improve the user experience of our website for all customers.
If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 949-205-6296 or email our team at info@dermasuri.com. with “Digital Accessibility” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
Please be aware that accessibility is an ongoing effort, and it is the goal to ensure that new content and features conform to WCAG. If, at any time, you have specific questions or concerns about the accessibility of any particular page on our website, send your questions and comments to email. Email us at info@dermasuri.com to address website issues, to obtain information or complete transactions including purchases and returns.
Please note that our website may link to, or interface with, third-party websites that we do not control and are not affiliated directly with DERMASURI. These third-party vendors may not have undertaken the same efforts that DERMASURI has to comply with the WCAG standards. As such, DERMASURI does not make representations regarding the accessibility and compliance with the ADA of third-party websites. In addition, third-party vendors provide some content, plugins and widgets on our site. While we ask those third-party vendors to ensure compliance, we cannot ensure their conformance, but commit to continuously working with them to ensure updates and improvements are made consistently to improve the customer experience for all.
Shipping Policy
United States (USA) Shipping
We ship domestically with via USPS. UPS may use SurePost in which USPS will complete the final miles of delivery. Standard shipments take an estimated 5-7 business days except Hawaii, Alaska, Puerto Rico & other US territories may have an estimated delivery time of 10-17 business days. Prices displayed on dermasuri.com are in USD currency.
Shipping estimates for standard delivery do not guarantee that an order will ship on a specific day or be delivered within a specific period.
DERMASURI takes no responsibility or liability for products or orders damaged, missing, or lost that are shipped to a freight forwarder or a hotel. All inquiries must be made directly with the 3rd party that is accepting the shipment on your behalf.
Express delivery is guaranteed on orders placed before 11 AM Pacific Time of the current business day. Express orders placed after that or on weekends/holidays will be shipped the next business day. USPS does not consider weekends/holidays as business days.
DERMASURI will not be shipping on these 2025 Weekday Holidays:
1/1, 1/20, 2/17, 5/26, 6/19, 7/4-5, 9/1, 11/27, 12/25
How do I track my return shipment?
The tracking number for the return shipment will be emailed to you once a return label is created. Please check your spam/junk folder as these emails are sometimes directed there.
Shipping Policy
Return Policy
United States (USA) Returns
Domestic orders in the USA as well as APO/FPO/DPO and U.S. Territories can be returned within 60 days from the date of purchase by printing your own free UPS return shipping label. Returns over 60 days from the date of purchase do not qualify for return/exchange or store credit.
To start a return email: info@dermasuri.com
TERMS & CONDITIONS